To qualify for a refund, the buyer has to contact us through email at

To be eligible for a refund, your item must be unused.

SoftwareGH reserves the right to check the product key for activation details within 7 working days. If the test reveals that the product key has already been activated, after the purchase, SoftwareGH has the right to refuse a refund, since the purchased service has been provided as agreed.

Due to this, we can offer to help with installation through a remote desktop connection to prevent issues of this nature.

If you have any questions about our Returns and Refunds Policy, please contact us at